Why does a fire engine come when I call for an ambulance?
All fire apparatus personnel are certified in Emergency Medical Services Basic Life Support skill sets. On many occasions the fire apparatus is closer to the medical emergency than the ambulance, so it is best to send trained and equipped personnel, who can respond as quickly as possible. On occasion, the more serious medical situations require more than just the two EMT’s that are assigned to the ambulance. So the engine or ladder personnel assist the ambulance personnel while on scene.

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1. Why does a fire engine come when I call for an ambulance?
2. When is open air burning season?
3. How do I report a leaking or broken fire hydrant?
4. Why are fire engines used to block lanes on the highway when there is an emergency?
5. How do I request a copy of a car fire, fire or ambulance report?
6. Will I be charged for false alarms?
7. What is the difference between Advanced Life Support (ALS) and Basic Life Support (BLS)?
8. Can I schedule a visit to the fire station or schedule fire personnel to visit us?
9. Does Andover Fire Rescue inspect child car safety seats?
10. Can I perform Community Service at the fire station or through the fire department?
11. Can the fire department fill private swimming pools/dunk tanks with water?
12. Can the fire department come out and change the batteries in my smoke/carbon monoxide detector(s)?
13. What does it mean when my smoke or carbon monoxide alarm chirps once every few minutes?
14. Can the fire department unlock my car if I leave my keys inside?
15. What can I do with an old fire extinguisher?
16. Is it safe to throw an Ionization Smoke Alarm in household trash?
17. What can I do with an old propane cylinder?