Support Services Division

The Support Services Division is managed by Lieutenant Frank Fitzpatrick. He can be reached at 978-623-3516.

Traffic Unit

The Traffic Unit's function is to increase the safety of pedestrians, bicyclists, and motorist over the roadways of the Town of Andover. 
A police officer riding a motorcycle.

Records Division

The Records Division of the Andover Police Department is located on the main level of the Public Safety Center. This division is open Monday through Friday, 8 a.m. to 4 p.m. and can be reached at 978-623-3520.

Request for information by mail should be forwarded to:

Andover Police Department
Records Division
32 N Main Street
Andover, MA 01810

View online Forms and Reports.

Northeastern Massachusetts Law Enforcement Council (NEMLEC)

Learn More About NEMLEC
 The Andover Police Department is one of the 59 municipal police and sheriff agencies that make up NEMLEC. Andover response members include:
  • Hostage Negotiation Unit: Detective Sergeant
  • K-9 Unit Member
  • Motor Unit Member
  • Regional Response Team Members 

Parking Enforcement

Disputes regarding parking tickets issued should be addressed to the Parking Hearings Officer located at the Town Offices in the Treasurer's Office.


The Training Sergeant is responsible for scheduling all departmental training. Many inter-agency training classes are now being held in the training room in the Public Safety Center.
People gathered in a room watching a presentation on a projector.